faq
Frequently Asked Questions
Find quick answers about orders, shipping, returns, payments, and our affiliate program.
Orders & Account
You can track your order on our Track Your Order page. You’ll also receive a shipping confirmation email with a tracking link once your order ships.
We start processing orders quickly. If you need changes, contact us ASAP via Support & Contact. If the order has shipped, you may request a return after delivery.
No, you can checkout as a guest. Creating an account lets you view order history, save addresses, and manage returns faster.
Shipping
Shipping times and fees depend on your destination and items in your cart. Estimated delivery and rates are shown at checkout before you pay.
We ship to many countries. Duties/taxes may apply at delivery depending on local regulations.
Returns & Warranty
Visit our Refund Policy for full details. Generally, items must be unused, in original condition and packaging, and returned within the stated window.
Please contact us within 48 hours of delivery via Support & Contact with your order number and photos. We’ll resolve it quickly.
Some products include manufacturer warranties. Details are listed on the product page or you can reach us to confirm coverage.
Payments
We accept major credit/debit cards and other options shown at checkout. Availability varies by region.
Yes. Our store uses secure payment gateways and industry-standard encryption. We never store full card details.
Products
Yes, we aim for accurate images and descriptions. Slight color variations may occur due to screen settings or manufacturing batches.
Check the product description for size charts and technical details. If you need help, reach out via Support.
Affiliates
Apply here: Affiliate Program Registration. Earn on every purchase from your referrals.
We use unique referral links/codes. When your audience buys using your link or code, the sale is tracked automatically by our system.
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